PRIVACY POLICY
Your privacy is important to us. To better protect
your privacy we provide this notice explaining our online
information practices and the choices you can make about the way
your information is collected and used.
This notice applies to all information collected from
or submitted to the following KVAL Inc. Company ("KVAL") Websites,
but to make this notice easier to read we will refer here only to
"our Website", meaning either kvalinc.com.
Our Website contains links to other Websites operated
by third parties. KVAL Inc. is not responsible for the privacy
practices or policies of such third party Websites.
THE INFORMATION WE COLLECT
Our Website is not set up to automatically collect personally
identifiable information from each visitor to our Website. It does
recognize the home server of visitors, but not email addresses. For
example, we can tell which Internet Service Provider our visitors
use, but not the names, addresses or other information about our
visitors that would allow us to identify the particular visitors to
our Website. This information is used only for internal purposes by
our technical support department.
Our Website does track certain information about the
visits to our Website. For example, we compile statistics that show
the numbers and frequency of visitors to our Web Site and its
individual pages. These aggregated statistics are used internally
to improve our Website and for product development and marketing
purposes generally. Those aggregated statistics may also be
provided to advertisers and other third parties, but again, the
statistics contain no personal information and cannot be used to
gather such information.
In a few areas on our Website, we ask you to provide
information that will enable us to verify whether you are entitled
to access and use certain information, materials and services
available from our Website, or to enable us to enhance your site
visit, to assist you with customer service or technical support
issues, or to follow up with you after your visit, or to otherwise
support your customer relationship with KVAL. It is completely
optional for you to participate. However, failure to participate
may mean that you cannot access and use certain information,
materials and services.
For example, we request information from you when
you:
-
Register or sign-up to use a service such as our email
newsletters.
-
Subscribe to a newsletter or desire to be added
to our mailing lists for upcoming parts and tooling specials
also communicate with you about special service promotions or
provide maintenance bulletins and other
announcements.
-
Place an order.
-
Participate in a sweepstakes or other promotional
offer.
-
Provide feedback in an online survey.
In each of the instances above, we typically ask for
your name, email address, phone number, address, law practice
information, product preference information, as well as other
similar personal information that is needed to register or
subscribe you to services or offers. On occasion, we may ask for
additional information to enable us to provide you with access to
and use of certain information, materials and services. In the case
of newsletters or mailing lists, you will be able to "unsubscribe"
to these mailings at any time.
HOW WE USE INFORMATION
KVAL only uses your personal information for specific
purposes.
The personal information you provide to us when using
our Website, such as your name, postal or email address or
telephone number will be kept confidential and used to support your
customer relationship with KVAL, and to notify you of special
offers, updated information and new products and services from
KVAL, or offers from third parties that we think may be of interest
to you. Agents or contractors of KVAL who are given access to your
personal information will be required to keep the information
confidential and not use it for any other purpose than to carry out
the services they are performing for KVAL.
YOU
CAN OPT OUT OF RECEIVING FURTHER MARKETING FROM KVAL AT ANY
TIME
We will send you information about our various
products and services, or other products and services we feel may
be of interest to you. Only KVAL (or agents or contractors working
on behalf of KVAL and under confidentiality agreements) will send
you these direct mailings. If you do not want to receive such
mailings, simply tell us when you give us your personal
information. Or, at any time you can easily opt out of receiving
further marketing from KVAL by emailing us at
webmaster@kvalinc.com.
SECURITY POLICY
1. We use
the best security technology available.
Our order system uses full SSL encryption the whole time you are
shopping. You will not see the encryption icon in the status bar
until you reach the point where you enter your credit card
information. This is because the beginning transaction pages are
displayed inside a frame on a non-encrypted page. The encrypted
transaction pages displayed inside the frame are sent to the
browser with full 128 bit (or whatever strength your browser
supports) encryption. To verify this, just view the page properties
of any of the transaction system screens starting with the credit
card entry screen. Right mouse click on the page you want to check
and select "properties" from the menu. (IE4)
2. We
protect your personal information.
To prevent unauthorized access, maintain data accuracy, and ensure
the correct use of information, we have put in place appropriate
physical, electronic, and managerial procedures to safeguard and
secure the information we collect online.
3. The
Internet is safe!
When you compare the Internet to other retail channels in terms of
credit card security. It would be easier for a thief to steal your
credit card information from a carbon copy of a receipt or by
tapping your telephone line than it would be for a thief to
intercept an on-line transaction on our order
system.
4. You
are protected by Federal Law.
The chances are very unlikely that you would ever have your credit
card information stolen on the Internet. In most cases, the Truth
in Lending Act limits your liability for unauthorized credit card
charges to $50 per card. The Fair Credit Billing Act (FCBA)
establishes procedures for resolving billing errors on your credit
card accounts. This includes fraudulent charges on your accounts.
For more information visit http://www.consumer.gov/idtheft.
HOW YOU CAN ACCESS OR CORRECT YOUR
INFORMATION
You can request a copy of the personally-identifiable information
that KVAL has collected about you via the Internet by contacting
our Website Manager at the address below. You can also have factual
inaccuracies in this information corrected by contacting this same
person.
HOW TO CONTACT US
If you would like to contact us for any reason regarding our
privacy practices, please write or email us at the following
address:
Webmaster
KVAL Inc.
825 Petaluma Blvd. South
Petaluma, CA 94952
or via email at:
Webmaster@kvalinc.com
